Using Rewards in WatuPRO Play Plugin

The rewards are a good way to enhance participation in your site. When users complete quizzes, they collect points (these same points that you assign to question answers). Rewards can be purchased using the collected points. This can encourage your users to take quizzes (even paid ones) and get rewards.

Creating Rewards

Go to Manage Rewards under the WatuPRO Play menu link in your dashboard and create some rewards:

Each reward can be described by an image, content, media, just anything.

The rewards can be tangible (like a book, sweets, a t-shirt) or intangible (like an e-book, premium membership, etc.). Ideally you should enter quantity for tangible items so you don’t run out of them. But you can do it even for intangible ones to create scarcity.

How Do Users Redeem Rewards?

There are shortcodes you can use to publish a page with available rewards: [watuproplay-rewards table] to display the rewards in a table and [watuproplay-rewards column] to display them into a single column.

Publish one of these shortcodes either on a front-end page of your site or into the User Overview page which you can enable at the bottom of the main WatuPRO Play page in yoru administration.

Use the shortcode watuproplay-points to display the user’s available points balance so they know what rewards they can redeem.

The users will see the list of rewards and will be able to click on the “Redeem” button in case their points balance is enough.

The Process of Redeeming a Reward

Once the participant clicks on the Redeem button their points balance gets reduced with the cost of the reward. The reward is not redeemed automatically! It goes into pending status.

It’s recommended to create an on-screen message which will let the user know that their reward is going to be processed:

You, as an admin will actually ship the physical rewards, enable premium memberships. So you can use the email notification option on the Manage Rewards page to get an email when someone has redeemed a reward.

Once you have “shipped”, go to Manage Rewards page -> View and Ship Redeemed Rewards link -> Not delivered to see and mark these rewards as delivered:

User Rewards Page

In addition to the on-screen message you can enable a section showing the user what rewards they have redeemed along with their status – completed or pending. Use the shortcode watuproplay-userrewards to display such a table. You can do it on a page on the front-end of the site, or inside the User Overview box so it will be shown in the dashboard.

Event Triggers in Intelligence Module for Arigato PRO

Event triggers are powerful way to do automated actions in your WordPress auto-responder when certain events happen. This page explains the event triggers in the Intelligence module for Arigato RPO:

Subscribes to is a pretty obvious trigger. It fires immediately when a subscriber subscribes to a selected mailing list.

Unsubscribes from, similar to the above fires immediately. It lets you subscribe the user to another list (not recommended without their agreement!), automatically unsubscribe them from other lists, etc.

Clicks on is a trigger that fires immediately when the subscriber clicks in a trackable link inside the email message. Trackable links are another feature enabled by the Intelligence module. It lets you track clicks and CTR on links that you insert in your messages.

Does not click on is a pseudo-trigger that is executed once daily. There is no event “not click” on a link but with these pseudo triggers you can select that something will happen if the user does not perform an action within X days of their registration. In this case the trigger means: do something if the user does not click on a selected link within, for example 30, days of their registration. It does not matter in what email message the trackable link is sent, how many times it is sent, or even if it is not sent at all. If there is no click from that user after X days, the trigger fires.

Reads autoresponder email is an immediate trigger. It fires when the subscriber opens the selected email. Note that these triggers are not reliable as many email programs ignore the hidden image that we use to track email openings. There will be false-negatives, so don’t use the trigger for anything too important.

Does not read autoresponder email is another pseudo-trigger. There is no real “event” here but you can create this daily trigger that will check once per day if the subscriber has opened the selected autoresponder message. If after X days of their registration they still have not read the email, the trigger fires. As with “reads autoresponder email” trigger above, these two triggers are not reliable. There will be false-positives.

Stays subscribed in is a daily trigger too. Once daily the program checks if the subscriber is still with us. You can select that if she stays subscribed for 180 (for example) days, she may get tagged as long-term subscriber, moved to another mailing list, or something else.

Receives autoresponder email is an immediate trigger. It fires at the moment a specific message is successfully sent to the subscriber from your server. There is no guarantee that the email has been read.

User Groups in WatuPRO

User groups in WatuPRO can help you organize your users, give access to quiz categories, filter the results, have multiple companies test their own users inside the same installation and even with the same tests, and so on.

Manage Groups

There is no limit to the number of groups you can create. Let’s have a look at the User Groups page:

We will discuss the cheŃŠkbox at top that allows you to use WP roles instead at the later this article.

The screen for creating user groups is very simple – the group only needs a name. Once the group is created you can mass assign users to it using the mass-assign link, or go to each individual profile from your main Users page and assign groups:

It’s also possible that one or more groups get automatically assigned to everyone who signs-up. You can also select the option that allows users to manually select what group they want to be in at the time of registration.

Access To Quizzes

One of the primary purposes of user groups is to control the access to quizzes. The easiest way to do it is to restrict specific quiz categories so they can be accessed only by some user groups:

This is very handy if your site handles different subjects, sell access to membership plans, etc.

Paid Tests

If you have the Intelligence module for WatuPRO you are also able to create paid tests. User groups can be used here as well to allow some selected users to access a paid test for free:

Reporting / View Results

When viewing test results you can filter them by user group:

Managing Quizzes and More (Intelligence Module)

User groups are very useful if you want to have teachers or other kinds of managers in the site which have their own groups of students / quiz takers. From WatuPRO Settings page you can enable their user role to manage tests. Then go to “Fine tune these settings” link and restrict their activity by user group:

Selecting the checkbox “Apply user group / user role category restrictions” means that the editor will be able to view and approve results only for quizzes in categories that are allowed to their own user group.

Using WP Roles

We mentioned this option at the beginning. It allows you to use the user roles created by WordPress instead of WatuPRO’s own user groups. In the same way you could restrict quiz categories to user groups, you will be able to do it to user roles instead. You will be able to allow selected user roles to take paid quizzes for free, and so on.

This is sometimes useful when your site is organized around different user roles by other plugins – for example sites with different memberships often use WP user roles to organize them.